PREPARING FOR AN EMERGENCY
If the threat of a hurricane or severe storm is imminent: Shut off your water service at the meter box for the duration of the storm. During Hurricane Ivan, we had hundreds of trees down across meter boxes or trees that were uprooted, taking water lines with them. If you evacuate, shut off your water service at the meter box before you leave.
Emergency Water Supply: Store one gallon of water per person per day for drinking purposes. You need enough water to last at least 3 days. You’ll need more water in hot weather or for strenuous activities (such as cleaning up after a storm). People with special needs such as nursing mothers, young children, the elderly, and persons with illnesses will require more water than average. Disinfected water stored in clean, airtight containers should be safe indefinitely. Make sure all containers have been washed with non-toxic soap and rinsed well before filling.
Boil Water Order: A Boil Water Order is issued by public health officials when there is a concern that a disaster or other event has the potential to contaminate the water supply. When an order is issued, bring water to a rolling boil for at least 1 minute to make sure the water is safe. If you still have electricity to your home, refrigerate the water after boiling. If not, store it in an airtight container in a cool place (if available). Listen to local news for updates.
Disinfecting Water: If you are unable to boil water, follow these steps to disinfect water before drinking: (1) Add 8 drops (1/8 teaspoon) of bleach to 1 gallon of water. (2) Stir and let stand for 30 minutes. If the water does not have a slight bleach odor, repeat the dosage and let stand another 15 minutes. Use only household liquid bleach that contains 5.25 percent sodium hypochlorite. Do not use scented bleaches, colorsafe bleaches, or bleaches with added cleaners.
Emergency Safety Information Following a Disaster: Depend on the local news to communicate water safety issues following any emergency situation. Information about our water system will be posted outside our office and at each of the well sites as soon possible. If you can travel to one of these locations, you will be able to get updated information concerning the safety and status of our water system.
Reporting Water Outages or Main Breaks: Because our water system serves a large rural area, it is difficult to determine where major leaks or breaks have occurred following an emergency, especially when there is debris on the roads. If you see a serious leak or main break in your area and are unable to contact us by phone, please try to get this information to us by: (1) traveling to the nearest well site or the office and leave a note on the gate or door; or (2) write a note and nail it to a large tree or street sign at the intersection nearest to the leak. Please include your name, the address of the leak (or some other landmark to help us locate it), the date, and the time.
Emergency Contact Information: When telephone land line service is working properly, you may call the office number at 850-256-3849 (even after business hours) and your call will be automatically forwarded to the personnel on call. If land line service is down, please call 850-324-1289 or 850-232-7072.